Oral and Maxillofacial Surgery in La Crosse, WI - Find a Provider
Oral Surgery • La Crosse, WI
Ratings by platform
- Gundersen Health System (Dr. Stuart J. Rupp): 4.7/5 (45 ratings, 18 reviews)
- Gundersen Health System (Dr. Lauren M. Castro): 4.9/5 (30 ratings, 10 reviews)
- Gundersen Health System (Dr. Deepa T. Sathiah): 4.8/5 (32 ratings, 9 reviews)
- Birdeye (Dr. Charles Polzin): 4.1/5 (13 reviews)
- Birdeye (Oral Surgery Clinic-La Crosse): 4.1/5 (115 reviews)
What patients say
Patients praise
- Professionalism and skill of surgeons, with many patients reporting successful, pain-free procedures
- Supportive and kind nursing/clinical staff
- Clear communication from providers regarding surgical procedures and care
- Compassionate patient care, especially for those experiencing anxiety about surgery
Common complaints
- Challenges with scheduling appointments and long wait times for availability
- Billing concerns, including confusion over insurance coverage and out-of-pocket costs
- Reports of perceived lack of responsiveness or follow-up after procedures
- Concerns regarding communication with administrative or scheduling staff
In patients' words
"Dr Rupp exceeded my expectations with his compassion kindness and active-listening skills, he made me feel comforted and cared for throughout the visit..."
— Gundersen Health System patient review"Dr. Castro is the best! She is so caring and her expertise has allowed me to live a normal, pain-free life for the past year!"
— Gundersen Health System patient review"The surgeon was wonderful, treated us with care and professionalism. The scheduling and availability is not good..."
— Gundersen Health System patient review"Turned me away when i was in severe pain after my wisdom tooth removal surgery told me to “wait”... terrible place caused me the most pain of my life..."
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