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Hays Surgery Center

Orthopedics • Kyle, TX

★★★★★4.8/5472 reviews across 7 platforms

Ratings by platform

  • Mass General Brigham / MGH: 4.8/5 (331 reviews)
  • Healthgrades: 4.8/5 (43 reviews)
  • Orthopedic Reviews: 5/5 (18 reviews)
  • Healthgrades: 4.8/5 (30 reviews)
  • Healthgrades: 4.9/5 (12 reviews)
  • Healthgrades: 4.4/5 (34 reviews)
  • Healthgrades: 4.0/5 (4 reviews)

What patients say

Patients praise

  • Professional, knowledgeable, and skilled surgical expertise
  • Friendly, compassionate, and attentive patient care
  • Clear explanations of diagnoses, imaging, and treatment options
  • Positive post-surgical recovery and pain relief results
  • High willingness to recommend to others

Common complaints

  • Long wait times and office disorganization
  • Rushed appointments with minimal patient interaction
  • Perceived lack of empathy or condescending bedside manner
  • Concerns regarding pressure to undergo surgery or diagnostic procedures
  • Communication issues, such as not being informed of a physician assistant vs. doctor visit
  • Difficulties obtaining medical records or navigating insurance coverage

In patients' words

"My impression was he was condescendingly rude, arrogant and not at all caring about my medical history. He seemed to be in a rush, like I didn't have his undivided attention."

— Vitals Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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