Audiology - Hearing Aids - Austin, TX - San Marcos, TX - Kyle ...
Audiology • Kyle, TX
Ratings by platform
- Healthy Hearing (Central Texas Hearing Center - San Marcos): 4.91/5 (23)
- Healthy Hearing (Hearing and Brain Centers of America - South Austin): 4.98/5 (465)
- Better Business Bureau (Ears and Hearing): 1/5 (9)
- Birdeye (Livingston Hearing Aid Center): 5.0/5 (48)
- Austin Regional Clinic (Dr. Cristie E. Jones): 4.9/5 (353)
- Healthgrades (Central Texas Hearing Center): 5.0/5 (8)
What patients say
Patients praise
- Professional, knowledgeable, and patient audiologists
- Welcoming and courteous front desk staff
- Thorough explanations of hearing tests and test results
- Personalized care with no pressure to purchase products
- Effective fitting and programming of hearing aids
Common complaints
- Difficulty getting in contact with staff or having calls returned
- Issues with insurance billing and lack of itemized statements
- Concerns regarding unexpected costs for specialized hearing tests
In patients' words
"Dr. Gilbert is excellent in knowledge of hearing challenges... She explains everything thoroughly and answers all questions. I never feel rushed."
— Healthy Hearing (Central Texas Hearing Center)"Best of all, RK audiology follows best practices which means they use Real-Ear Measurements (REMs) testing to program your hearing aides... This assures that the devices are optimally programmed."
— RK Audiology Website"It's the fact that you cannot get in contact with these people... I called their office multiple times - various days at various times - and could never get anyone to answer the phone to discuss this."
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