Internal Medicine Associates – Our privilege is to serve you
Internal Medicine • Kotzebue, AK
Ratings by platform
- Birdeye (Aggregate): 4.6/5 stars (based on 798 reviews across multiple platforms) (798 reviews)
- WebMD: 3/5 (based on 3 reviews) (3 reviews)
What patients say
Patients praise
- Patients often commend the quality of care provided by individual physicians
- Some staff are recognized as kind and attentive
- Personalized training for employees noted in employment reviews
Common complaints
- Poor customer service and administrative communication
- Difficulty reaching office staff by phone and long hold times
- Perceived rudeness or lack of empathy from front desk staff
- Concerns regarding billing practices
In patients' words
"Their office staff can only be described as rude and condescending. Dr. Haghighi himself was rushed and didn’t listen well enough to fully diagnose my issues."
— WebMD Review"Dr. Roy is absolutely great, kind, listens, and truly gets you the help you need. The staff at the front desk is awful."
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