Orthopedic Clinic in Knoxville, Oak Ridge, Sevierville, TN
Orthopedics • Knoxville, TN
Ratings by platform
- Birdeye (Tennessee Orthopaedic Alliance East TN): 4.9/5 stars (367 reviews)
- Yelp (Knoxville Orthopaedic Clinic): 2.2/5 stars (52-54 reviews)
- Birdeye (Knoxville Orthopaedic Clinic): 4.7/5 stars (1,017 reviews)
- Birdeye (Dr. Daniel G. Branham, MD): 4.9/5 stars (265 reviews)
What patients say
Patients praise
- High praise for the clinical skills and expertise of specific physicians
- Positive experiences with surgical outcomes and pain management for many patients
- Many patients describe the medical staff and doctors as caring and professional
- Efficient care at specific walk-in or urgent care locations for some patients
Common complaints
- Long wait times for appointments and to be seen in the clinic
- Difficulties with phone systems and reaching staff
- Frustration with administrative processes, such as repetitive paperwork and kiosk usage
- Reports of rude or unprofessional behavior by front desk staff
- Concerns regarding overbooking and perceived lack of time spent with providers
In patients' words
"Dr. Vance is everything you want in a doctor. I had a million questions and he answered everyone of them... Dr. Vance and Dr. Branham made me feel like we were a team."
— Birdeye user review"THIS COMPANY DOES NOT VALUE ANYONE ELSES TIME !! MY DAUGHTER HAD AN APPOINTMENT AT 1:50 AND WASNT SEEN TIL AFTER 4. ONLY RECEIVED A 5 MINUTE VISIT FOR THE DOCTOR AND LEFT AT 4:17."
— Birdeye user review"On the day after surgery, I was in intense pain in the middle of the night. I called the office and was told by the operator that the doctor on call refused to take my phone call."
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