Knoxville Orthopaedic Clinic: KOC
Orthopedics • Knoxville, TN
Ratings by platform
- Birdeye (Aggregated): 4.7/5 stars (1,017 reviews (across aggregated platforms))
- Facebook: 96% recommendation rate (1,395 reviews)
- KOC Official Website: 94% patient satisfaction rate (104,335 total patient feedback entries)
What patients say
Patients praise
- Highly rated orthopaedic surgeons and specialists
- Professional, knowledgeable, and personable medical staff
- Efficient and prompt service reported by many patients
- Successful surgical outcomes (e.g., knee/hip replacements)
- Comprehensive patient communication and preparation materials
Common complaints
- Long wait times to see doctors
- Overbooking of appointments
- Cumbersome intake and kiosk processes
- Occasional reports of short or rude interactions with support staff/nurses
- Frustration with administrative responsiveness
In patients' words
"Dr. Botero was absolutely the most professional, extremely knowledgeable, and totally personable doctor! I felt completely assured that I had come to the right place for my knee issues!"
— LocalityBiz Review"We had to stand up at a kiosk and fill out multiple pages of the same information we completed last visit... The process is cumbersome and ridiculous."
— Birdeye/Google Review"...there is always a hour to two hrs wait to see the Docter before you get called back... patients should not be treated like cattle."
— BBB (Note: BBB profile relates to a similarly named entity)More clinics in Knoxville
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