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Heartfelt Obstetrics And Gynecology | OBGYN In Klamath Falls, OR

Women's HealthKlamath Falls, OR

★★★★★4.8/5905 reviews across 4 platforms

Ratings by platform

  • Birdeye: 4.7/5 stars (408 reviews)
  • Tebra: 4.9/5 stars (412 reviews)
  • Wheree: 8.5/10 (Excellent) (N/A)
  • Birdeye (Dr. Metz): 4.8/5 stars (85 reviews)

What patients say

Patients praise

  • Compassionate, warm, and attentive staff care
  • High levels of professional expertise and clinical competence, particularly in surgery and childbirth
  • Effective communication and responsiveness from many providers
  • Patient-focused and welcoming office environment

Common complaints

  • Occasional scheduling delays or issues with appointment management
  • Complaints regarding rude staff or physicians in specific instances
  • Concerns about over-utilization of medical services and billing practices
  • Instances of patients feeling unheard or dissatisfied with the handling of complex pregnancy complications

In patients' words

"Heartfelt was amazing! They did a wonderful job with my daughter"

Birdeye Review

"Dr. Rubenstein is an absolute professional and knowledgeable, caring doctor! Their staff is equally as wonderful."

Yelp Review

"This institution pushes significant over utilization. We received bills from our insurance and various genetic testing agencies that we had no idea we agreed to."

Yelp Review

"Dr. Metz is absolutely wonderful! We had a birth complication of shoulder dystocia and she handled it so confidently. We owe her so much."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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