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Heartfelt Obstetrics And Gynecology

Women's Health • Klamath Falls, OR

★★★★★4.8/5820 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.7/5 (408 reviews)
  • Tebra: 4.9/5 (412 reviews)
  • Wheree

What patients say

Patients praise

  • Compassionate, warm, and attentive staff care
  • High levels of professional expertise and clinical competence, particularly in surgery and childbirth
  • Effective communication and responsiveness from many providers
  • Patient-focused and welcoming office environment

Common complaints

  • Occasional scheduling delays or issues with appointment management
  • Complaints regarding rude staff or physicians in specific instances
  • Concerns about over-utilization of medical services and billing practices
  • Instances of patients feeling unheard or dissatisfied with the handling of complex pregnancy complications

In patients' words

"Heartfelt was amazing! They did a wonderful job with my daughter"

— Birdeye Review

"Dr. Rubenstein is an absolute professional and knowledgeable, caring doctor! Their staff is equally as wonderful."

— Yelp Review

"This institution pushes significant over utilization. We received bills from our insurance and various genetic testing agencies that we had no idea we agreed to."

— Yelp Review

"Dr. Metz is absolutely wonderful! We had a birth complication of shoulder dystocia and she handled it so confidently. We owe her so much."

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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