Walk-In Care | MaineHealth
Urgent Care • Kittery, ME
Ratings by platform
- Birdeye (Kittery Family Practice): 2.7 out of 5 stars (46 reviews)
- Yelp (MaineHealth general brand): 2.4 out of 5 stars (114 reviews)
What patients say
Patients praise
- Patients often praise the professionalism, empathy, and competence of individual clinicians and nurses
- Convenience of online appointment booking when available
- Efficient and prompt care reported during some visits
Common complaints
- Wait times in clinics can be long, occasionally due to staffing issues
- Complaints regarding administrative and billing processes, including coding errors and collections issues
- Concerns about high staff turnover at local practices impacting continuity of care
- Historical dissatisfaction with communication and system accessibility, particularly during high-demand events like COVID-19 vaccination efforts
In patients' words
"I had been feeling mighty sick for a couple of days... ALL the staff were amazing! I can’t say enough about Kittery Walk-in Clinic. They are professional, empathic, considerate and expressed concern for my not feeling well."
— LocalityBiz (Kittery Walk-In Care)"I have had 5 different PCPs at this practice over ~7 years... PCPs constantly leave and I have never received a notice that my PCP had left the practice."
— Birdeye (Kittery Family Practice)More clinics in Kittery
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