Locations - Northeast Specialty Group | Kirksville, MO
Emergency Medicine • Kirksville, MO
Ratings by platform
- Vivian Health: 2.1 rating (9 reviews) (9 reviews)
- SeniorHealthDatabase.com (CMS Overall Rating): 2/5 Stars (CMS Overall Rating) (55% recommend (CMS-like measure))
- Facebook: 64% recommend (64 reviews)
- Yelp: rating not shown in snippet; includes ER review praise (not shown in snippet)
- Hospitalstats.org: Overall Patient Rating: AVERAGE (not shown)
What patients say
Patients praise
- Caring staff/nurses and good communication from doctors
- Positive patient experience overall in some reviews
- Some praise for ER/doctor and staff demeanor (calm, kind, knowledgeable)
Common complaints
- Discharge/release or process delays
- Billing/admin issues (incorrect billing, duplicate bills, collections threats)
- Staff responsiveness/understaffing or delayed help requests
- Outdated equipment / facility cleanliness concerns
In patients' words
"“The nurses were so caring… The only thing was the release from the hospital took a lot longer than was expected.”"
— a-better-place.com review for Northeast Regional Medical Cen (Kirksville)"“Initially I had a good experience in the emergency room. However the hospital billed me incorrect for emergency services as non-emergency, and then threatened collections…”"
— a-better-place.com review for Northeast Regional Medical Cen (Kirksville)"“The hospital is understaffed and… equipment… are very outdated.”"
— Vivian Health page for Northeast Regional Medical Center (Kirksville)"“Some patients praise: Doctors usually communicate well… Nurses usually take time to communicate well.”"
— hospitalstats.org Northeast Regional Medical Center hospital ratings"“Facilities are sometimes dirty” and “Patients often don't receive help when they request it.”"
— hospitalstats.org Northeast Regional Medical Center hospital ratingsMore clinics in Kirksville
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