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First-Of-Its-Kind Behavioral Health Crisis Center Opens in North ...

Mental HealthKirkland, WA

★★★☆☆2.7/566 reviews across 1 platforms

Ratings by platform

  • Recovery.com: 2.7/5 stars (66 reviews)

What patients say

Patients praise

  • 24/7/365 accessibility regardless of insurance status
  • Immediate walk-in urgent care for behavioral health crises
  • Positive perception as a model for regional crisis care centers
  • Efficient drop-off times for first responders

Common complaints

  • Lower than expected patient volume in the initial months
  • Financial and billing challenges regarding insurance reimbursement for various patient types (Medicaid, commercial, uninsured)

In patients' words

"Three months after a new walk-in center for people in crisis opened in Kirkland, its operators say things are running smoothly, but it’s served fewer patients than expected."

The Seattle Times

"They tout their diverse multidisciplinary team, good patient outcomes, and quick drop-off times for first responders."

The Urbanist

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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