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Connections Health Solutions

Mental Health • Kirkland, WA

★★★☆☆2.7/566 reviews across 1 platform

Ratings by platform

  • Recovery.com: 2.7/5 (66 reviews)

What patients say

Patients praise

  • 24/7/365 accessibility regardless of insurance status
  • Immediate walk-in urgent care for behavioral health crises
  • Positive perception as a model for regional crisis care centers
  • Efficient drop-off times for first responders

Common complaints

  • Lower than expected patient volume in the initial months
  • Financial and billing challenges regarding insurance reimbursement for various patient types (Medicaid, commercial, uninsured)

In patients' words

"Three months after a new walk-in center for people in crisis opened in Kirkland, its operators say things are running smoothly, but it’s served fewer patients than expected."

— The Seattle Times

"They tout their diverse multidisciplinary team, good patient outcomes, and quick drop-off times for first responders."

— The Urbanist

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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