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Infusion Services • Kirkland, WA

★★☆☆☆1.9/592 reviews across 1 platform

Ratings by platform

  • Apple Maps / Yelp Aggregate: 1.9/5 (92 reviews)

What patients say

Patients praise

  • Attentive, kind, and knowledgeable clinical staff (doctors and nurses)
  • Positive experiences with procedures and bedside manner
  • Competent care in managing infusions and difficult medical procedures

Common complaints

  • Difficulties with scheduling appointments and long wait times for follow-ups
  • Poor communication and unresponsiveness from office staff/phone system
  • Challenges with billing and accounting processes

In patients' words

"The office admin is a hot dumpster fire. They make us feel like such a bother and inconvenience every time we call for a follow up, schedule, or to request a simple task... The lack of care and urgency is astonishing for a healthcare professional."

— LocalityBiz Review

"The staff took time to explain the entire process completely, from required preparations on my part to post procedure. It was a very comfortable experience."

— Loc8NearMe Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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