Infusion Services at Kirkland - Gastro Health
Infusion Services • Kirkland, WA
Ratings by platform
- Apple Maps / Yelp Aggregate: 1.9/5 stars (92 reviews (via Yelp aggregate))
What patients say
Patients praise
- Attentive, kind, and knowledgeable clinical staff (doctors and nurses)
- Positive experiences with procedures and bedside manner
- Competent care in managing infusions and difficult medical procedures
Common complaints
- Difficulties with scheduling appointments and long wait times for follow-ups
- Poor communication and unresponsiveness from office staff/phone system
- Challenges with billing and accounting processes
In patients' words
"The office admin is a hot dumpster fire. They make us feel like such a bother and inconvenience every time we call for a follow up, schedule, or to request a simple task... The lack of care and urgency is astonishing for a healthcare professional."
— LocalityBiz Review"The staff took time to explain the entire process completely, from required preparations on my part to post procedure. It was a very comfortable experience."
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