Live
Read now
MainStreet Family Care logo

MainStreet Family Care

Urgent Care • Kinston, NC

What patients say

Patients praise

  • Perceived quality of care and compassionate staff
  • Convenient scheduling and same-day appointment availability
  • Clean and welcoming clinic environment

Common complaints

  • Persistent and recurring billing issues, including multiple charges for the same service
  • Dissatisfaction with patient-provider communication and perceived lack of attention to concerns

In patients' words

"I have, like others, been billed at least 5 times for service more than a year ago."

— BBB Business Profile for MainStreet Family Care Kinston

"If it were possible to go below one star I would do so, I have been fighting a billing issue for over a year with no resolution."

— BBB Business Profile for MainStreet Family Care Kinston

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

More clinics in Kinston

FastMed Urgent Care

★★★★☆4.4/5(1,144 reviews · 2 platforms)

Patients praise: Friendly and professional staff · Fast and reliable service for minor injuries/illnesses.

Kinston, NCUrgent Caremixed

Fast Pace Health

★★☆☆☆1.6/5(44 reviews · 3 platforms)

Patients praise: Availability of new reviews via management platforms (implied active review presence).

Kinston, NCUrgent Carenegative

UNC Orthopedics and Sports Medicine at Lenoir

★★★★★5.0/5(59 reviews · 2 platforms)

Patients praise: Attentive/listening and good explanations by orthopedic providers · Courteous staff and thorough exams/follow-up.

Kinston, NCOrthopedicsmixed

Kinston Smiles Family Dental

★★★★★4.9/5(679 reviews · 1 platform)

Patients praise: caring and attentive staff · welcoming and friendly atmosphere.

Kinston, NCDentalvery positive

ECU Health Gastroenterology

★★★★★4.9/5(280 reviews · 2 platforms)

Patients praise: Professional and courteous staff · Attentive and good listener.

Kinston, NCGastroenterologyvery positive

UNC Health Lenoir

★★★★★4.8/5(512 reviews · 3 platforms)

Patients praise: high ratings for individual primary care providers on practice websites · many providers noted as patients top choice.

Kinston, NCInternal Medicinepositive

See all clinics in Kinston →

Comparing your options?

Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.

More Urgent Care clinics