UNC Health Lenoir – Kinston, NC
Gastroenterology • Kinston, NC
Ratings by platform
- Google: 4.2/5 (Google rating) (167 (cited on one platform))
- HCAHPS (Medicare-related) Survey: 3/5 (Not explicitly stated overall count)
- Healthgrades: 58% recommendation rate (Not explicitly stated overall count)
What patients say
Patients praise
- Good nursing and physician communication scores in some surveys
- Positive feedback for specific departments such as inpatient rehab, physical therapy, and occupational therapy
- High outpatient recommendation rates in specific rankings
- Generally accessible emergency services
Common complaints
- Lower than national average scores for patient recommendation and overall experience
- Concerns regarding hospital environment quietness at night
- Specific reports of poor staff responsiveness in some instances
- Isolated reports of negative patient-provider interactions
In patients' words
"The UNC Lenoir in patient rehab center was amazing. The nursing staff was awesome and the PT and OT staff helped me become stronger and feel confident in ..."
— Yelp"Back pain led me to Dr. Samuels office a few years ago... I told them my pain never got any better. Five minutes later, a nurse told me I was going to have to find another doctor as..."
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