Kinston, NC | Urgent Care - Fast Pace Health
Emergency Medicine • Kinston, NC
Ratings by platform
- Trustpilot: 1.5 out of 5 stars (28 reviews (company-wide))
- Yelp: 2.4 out of 5 stars (7 reviews (brand-wide))
- Better Business Bureau: Not rated (BBB) (21 unresolved complaints (clinic-specific or regional))
What patients say
Patients praise
- Individual staff members described as wonderful
Common complaints
- Long wait times
- Poor communication regarding billing and insurance claims
- Inaccurate medical documentation and recording of symptoms
- Lack of follow-through on medication authorizations leading to health issues
- Reports of unexpected large bills months after services were rendered
- Inconsistent policy enforcement regarding walk-ins and treatment limitations
In patients' words
"3-hour wait to see a provider... Symptoms I didn't mention were recorded... Flu and COVID testing were required for a headache I did not report."
— PissedConsumer review regarding Fast Pace Health experience"The staff was wonderful."
— Trustpilot review for Fast Pace HealthMore clinics in Kinston
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