Emergency One Urgent Care | Urgent Care and Occupational ...
Urgent Care • Kingston, NY
Ratings by platform
- Birdeye (Aggregated): 4.2 out of 5 stars (782 reviews (across Google, Facebook, and Birdeye))
- Yelp (via MapQuest): 2.5 out of 5 stars (37 reviews)
- Facebook: 90% recommended (375 reviews)
What patients say
Patients praise
- Efficient and professional staff members
- Convenient online appointment booking system
- Compassionate and thorough medical care
- Clean and well-managed facility
- Timely communication regarding wait times
Common complaints
- Long wait times in both the lobby and exam rooms
- Concerns regarding upfront payment requirements
- Reports of perceived medical oversight or missed diagnoses
- Inconsistent patient experiences regarding staff attentiveness
In patients' words
"I am always impressed by how pleasant and efficient the front office staff is and how kind, knowledgeable and helpful the medical staff is."
— LocalityBiz user review"Terrible experience I waited for an hour in the waiting room and then an hour in the exam room. When I was in the exam room I could hear the staff through the door say 'oh we forgot this one' and..."
— Yelp user review via MapQuest"They work hard to Communicate with their patients about long the wait might be. I love that I can register and get in line electronically."
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