Sunnyside Clinic – Drs Averns, Dyck, and Catton
Rheumatology • Kingston, NY
Ratings by platform
- Birdeye (Sunnyside Clinic Rheumatology): 3.6 / 5 (16 reviews)
- RateMDs (Dr. H Averns): 3.9 / 5 (2 reviews)
- RateMDs (Dr. Brett Andrew Catton): 5.0 / 5 ((review count not shown in snippet))
What patients say
Patients praise
- Friendly, professional, and empathetic staff/experience mentioned in a review of Sunnyside Clinic Rheumatology
- Some patients rate individual doctors highly (e.g., Dr. Catton at 5.0/5; others recommend the clinic/doctors)
- Clinic states a goal of providing caring/compassionate service and helping patients prepare for appointments
Common complaints
- Mixed/low overall rating for Sunnyside Clinic Rheumatology on Birdeye (3.6/5)
- Negative bedside-manner feedback for Dr. H Averns from a RateMDs review
- Clinic discusses missed appointments/no-shows and the impact on access, plus possible discharge/fees for certain behaviors
In patients' words
"“I have had a great experience at this clinic for several years. Everyone there has been friendly, professional and empathetic to my concerns and medical needs.”"
— Birdeye review snippet for Sunnyside Clinic Rheumatology"“Poor bedside manner. Came across as unsympathetic.”"
— RateMDs review snippet for Dr. H Averns"“most months we have a minimum 30 patients fail to show… This is enormously difficult as it deprives other patients of an appointment…”"
— Sunnyside Clinic “Missed appointments” pageMore clinics in Kingston
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