Kingston (Now Open) | Lenox Hill Radiology - RadNet
Radiology and Imaging • Kingston, NY
Ratings by platform
- Trustpilot (for RadNet): 2.3/5 stars (7 reviews)
- Better Business Bureau (BBB): Not rated (profile exists) (77 complaints in the last 3 years (for Lenox Hill Radiology network))
What patients say
Patients praise
- Convenient local access for imaging services in the Hudson Valley region
- Modern imaging equipment and comprehensive diagnostic services offered
- Cost-effective alternative to hospital-based imaging services
Common complaints
- Difficult or incompetent centralized customer service/scheduling systems
- Reports of unprofessional staff behavior or gossip in waiting areas
- Long wait times for appointments or report processing
- Perceived lack of empathy or poor patient-centered care in some experiences
- Concerns regarding billing practices, opaque pricing, or insurance verification issues
In patients' words
"You schedule with people whom speak broken english and are hard to understand... The employees need to acquired better people skills and less trash talking and be more kind."
— Trustpilot user review"Corporate healthcare is awful and this place is a prime example. Patient care is compromised for the bottom dollar."
— Indeed employee review (RadNet)More clinics in Kingston
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