Geisinger Kingston
Medical group practice (multi-specialty internal medicine) • Kingston, PA
Ratings by platform
- Birdeye (Geisinger ConvenientCare): 2.5 out of 5 stars (36 reviews)
- Vitals: 3.7 out of 5 stars
What patients say
Patients praise
- Appreciation for the 65 Forward program's personalized, concierge-style care for seniors
- Positive experiences with compassionate care and medical support in specialized programs
- Praise for clean and modern facilities
- Satisfaction with staff friendliness and professionalism in certain departments
- Successful outcomes from genetic research programs and coordinated specialty care
Common complaints
- Difficulty scheduling timely appointments
- Dissatisfaction with communication regarding test results and medical care plans
- Reports of long wait times for appointments
- Administrative and billing complaints
- Perceived lack of attentiveness or competence in some clinical interactions
In patients' words
"The first time I went there I told the PA that I had a sinus infection she gave me a real low-grade antibiotic I asked for a Z-Pak she told me we do not treat sinus infections with Z packs. I ended up getting even more sick from the antibiotic and had to go to the hospital."
— Birdeye Review"I've been going to this clinic since it opened and my PCP and staff are great, but you can't ever get an appointment unless you schedule far out or get lucky and someone cancels. Such a shame."
— LocalityBiz Review"I like that he took time to answer her questions. ... This is more time without feeling like I’m pushing someone else’s appointment further along."
— Scranton Times-Tribune reporting on Geisinger 65 ForwardMore clinics in Kingston
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