
Primary Care Doctors & Clinic in Kingman, Arizona | Optima Medical
Weight Loss Management • Kingman, AZ
Ratings by platform
- Promallu (aggregated): 4.8/5 (716)
What patients say
Patients praise
- Professional and attentive medical staff (specifically Dr. Susan Ward and Dr. Donald)
- Thorough and concise patient listening and care
- Comfortable and well-maintained waiting area amenities
- Helpful front desk staff
Common complaints
- Rude staff behavior during procedures
- Difficulties with medication refills and pharmacy communication
- Frustration with staff dismissiveness towards patient concerns regarding pre-existing conditions
In patients' words
"Dr. Susan Ward is great. Concise and thorough. I was listened to, not just heard."
— Promallu (Aggregated Review)"The lady that performed the Carotid imaging was very rude... I did start squirming as she was pressing on it. Then she says maybe we should just end this now."
— Promallu (Aggregated Review)"The change in doctors forced by these corporate takeovers and changing practices has left me fighting to get my meds refilled because they don't respond to pharmacy requests."
— MapQuest (User Review)More clinics in Kingman
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