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Primary Care Doctors & Clinic in Kingman, Arizona | Optima Medical logo

Primary Care Doctors & Clinic in Kingman, Arizona | Optima Medical

Weight Loss ManagementKingman, AZ

★★★★★4.8/5716 reviews across 1 platforms

Ratings by platform

  • Promallu (aggregated): 4.8/5 (716)

What patients say

Patients praise

  • Professional and attentive medical staff (specifically Dr. Susan Ward and Dr. Donald)
  • Thorough and concise patient listening and care
  • Comfortable and well-maintained waiting area amenities
  • Helpful front desk staff

Common complaints

  • Rude staff behavior during procedures
  • Difficulties with medication refills and pharmacy communication
  • Frustration with staff dismissiveness towards patient concerns regarding pre-existing conditions

In patients' words

"Dr. Susan Ward is great. Concise and thorough. I was listened to, not just heard."

Promallu (Aggregated Review)

"The lady that performed the Carotid imaging was very rude... I did start squirming as she was pressing on it. Then she says maybe we should just end this now."

Promallu (Aggregated Review)

"The change in doctors forced by these corporate takeovers and changing practices has left me fighting to get my meds refilled because they don't respond to pharmacy requests."

MapQuest (User Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5].

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