Killeen, TX - West
Hospital/Emergency Care • Killeen, TX
Ratings by platform
- West Killeen Medical Home (aggregated reviews): 2/5
- Scott & White Specialty Clinic - Killeen Hemingway: 2.5/5 (120)
- Russell L. Collier Health Clinic: 2.2/5 (78)
- Killeen Psychiatry: 4.7/5 (35)
- AdventHealth Central Texas: 3/5 (579 (HCAHPS survey))
What patients say
Patients praise
- Professional and caring individual providers
- Clean facilities in some locations
- Helpful and courteous staff in specific departments
- Efficient service in specific instances
Common complaints
- Difficulty reaching clinics via phone
- Long wait times for appointments and in-office service
- Concerns regarding staff professionalism and responsiveness
- Frequent appointment cancellations without adequate notice
- Lack of timely communication regarding test results
In patients' words
"They do not answer the phone bc it doesn’t ring. I’ve called while in the clinic before and nothing."
— West Killeen Medical Home review"Dr O is an amazing doctor as he takes a genuine in his patients. He has an excellent bed side manner and is extremely professional and informative."
— WebMD review for Dr. Terrance Ohabughiro"No one answers the phones, staff is mostly rude, and don't want to do their jobs all around the USA has horrible healthcare."
— Russell L. Collier Health Clinic review"The slow to no response for a referral or a simple refill after repeated attempts and contact. The very long wait times in the office for a scheduled appointment."
— Vitals review for Dr. Jacquelene AdieleMore clinics in Killeen
24-Hour Emergency Room in Killeen, TX
Patients praise: professional staff · quick care and short wait times mentioned by some patients.
Central Texas Emergency Room
Patients praise: professional and courteous staff in specific instances · empathetic and compassionate care reported by some patients.
Primary Care Doctors Near Me in Killeen, TX - Ascension
Patients praise: Professionalism and thoroughness of care providers · Clear and effective communication skills.
Besos Aesthetics: Aesthetics in Killeen
Patients praise: High quality of service · Knowledgeable and professional staff (specifically Melissa Pineda).
5 Nephrology Clinics in Killeen 76542, Killeen TX
Patients praise: Attentive and caring physicians · Clear explanations of medical conditions and lab results.
Killeen Mental Health Care
Patients praise: Compassionate, professional, and attentive therapists · Convenient telehealth options and scheduling flexibility.
Comparing your options?
Browse other clinics in Killeen, or filter by state and specialty to compare patient ratings.