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Rock Springs Changes

Behavioral Health • Killeen, TX

What patients say

Patients praise

  • Professional and compassionate staff at some clinics
  • Effective and thorough treatment planning
  • Ease of use of telehealth services
  • Supportive environment for veterans and military families

Common complaints

  • Administrative delays in scheduling and communication
  • Billing discrepancies
  • Professionalism concerns or feeling dismissed by some providers

In patients' words

"Dr cavazos was very thorough, professional and caring. The entire staff was very helpful, caring and also professional and prompt. There was no waiting."

— Tebra patient review for Freedom Behavioral Health

"They never reached out to me once my referrals were available... This bullcrap sealed the deal for me that they lack in care and competence."

— Google Review for AdventHealth Central Texas Behavioral Health Center

"This place is unfortunately not for me, I had a very unprofessional and disappointing experience with Michelle. I came in seeking help and clarity regarding my ADHD. Instead, I felt dismissed and not taken seriously at all."

— Birdeye review for Killeen Psychiatry

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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