Virtual Care | Montgomery County, OH - Official Website
Telehealth • Kettering, OH
Ratings by platform
- Kettering Health On-Demand Care (Washington Township): 4.6/5 (30 ratings)
- ComplaintsBoard: 1.5/5 (10 reviews and 6 complaints)
- Better Business Bureau (BBB) Accreditation: A+
What patients say
Patients praise
- accessibility and convenience of on-demand and virtual care options
- instances of compassionate, efficient, and professional care reported by some patients
- positive outcomes in specific departments such as neurosurgery and physical therapy
- praise for timely treatment at certain urgent care locations
Common complaints
- reports of poor customer service and unprofessional behavior by staff
- concerns regarding the effectiveness and resolution of patient complaints
- inconsistent quality of care across different providers and locations
- significant legal action following a major data breach causing treatment delays
- negative experiences with administrative processes, billing, and prescription management
- instances of patients feeling unheard or dismissed by medical staff
In patients' words
"The 2 times I have been there, I felt like I was given the best possible care and treatment that I could possibly receive and that means everything when your feeling sick."
— Patient review on LocalityBiz"The entire Kettering Health system has replaced competent physicians with a bunch of box checking morons. You are just a number they are churning through as fast as they can for the money."
— Trustpilot review"Our law firm has filed more than 200 lawsuits against Kettering Health Network for people that have been delayed or denied medical treatment."
— Attorney Michael Wright, reported by WHIO TV 7More clinics in Kettering
On-Demand Care | Kettering Health
Patients praise: Immediate access to care for non-life-threatening issues · Proficiency of some medical and support staff in certain interactions.
Telehealth | Counseling, Therapy & Support | Dayton, OH 454403
Patients praise: Compassionate and patient care from individual therapists and some staff members · Effective intensive outpatient and support programs for trauma and mental health.
Urology Services | Dayton, Ohio
Patients praise: high overall patient ratings on official health network portals · many patients describe providers as professional and knowledgeable.
Heart and Vascular Care | Kettering Health
Patients praise: High numerical ratings for specific cardiovascular physicians and departments (typically 4.8 to 5.0 out of 5) · Recognition of excellent care from specific surgical or specialist teams.
Cancer Treatment Locations | Premier Health
Patients praise: Compassionate, professional, and knowledgeable nursing and medical staff · Supportive, family-oriented environment for patients and their families.
Urology Team
Patients praise: Some reviewers describe providers as professional, knowledgeable, and skilled · Some reviewers report easy/efficient visits and good communication.
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Browse other clinics in Kettering, or filter by state and specialty to compare patient ratings.