On-Demand Care | Kettering Health
Telehealth • Kettering, OH
Ratings by platform
- Official Kettering Health location pages: 4.6/5 (30 ratings each)
- Third-party business listing sites: 4.7/5 (Approximately 1,114 - 1,183 reviews (aggregated data))
- ComplaintsBoard (overall Kettering Health reputation): 1.5/5 (10 reviews/6 complaints)
What patients say
Patients praise
- Immediate access to care for non-life-threatening issues
- Proficiency of some medical and support staff in certain interactions
- Cleanliness of facilities reported by some patients
- Efficient, short-wait experiences reported in some instances
Common complaints
- Reports of rude, unfriendly, or unprofessional conduct by front desk and administrative staff
- Dissatisfaction with the complaint resolution process and customer service handling
- Complaints regarding billing practices and payment demands prior to service
- Instances of feeling unheard, unvalidated, or dismissed by medical providers
- Long wait times and concerns over the quality of care received for specific conditions
In patients' words
"I would leave 0 stars if I could… the desk ladies are miserable and trash... it was the most petty and childish thing to be talking shit about... I really hope that I never get so old and miserable in my life I talk shit about patients."
— Patient review for Centerville location"The front desk lady harassed me about my balance with Kettering from a hospital stay that we are making payments on. She demanded that I make a payment right then and there before I be seen."
— Patient review for Springboro location"They really do a great job here, doing their best to get you feeling better. The 2 times I have been there, I felt like I was given the best possible care and treatment."
— Patient review for Centerville locationMore clinics in Kettering
Virtual Care | Montgomery County, OH - Official Website
Patients praise: accessibility and convenience of on-demand and virtual care options · instances of compassionate, efficient, and professional care reported by some patients.
Telehealth | Counseling, Therapy & Support | Dayton, OH 454403
Patients praise: Compassionate and patient care from individual therapists and some staff members · Effective intensive outpatient and support programs for trauma and mental health.
Urology Services | Dayton, Ohio
Patients praise: high overall patient ratings on official health network portals · many patients describe providers as professional and knowledgeable.
Heart and Vascular Care | Kettering Health
Patients praise: High numerical ratings for specific cardiovascular physicians and departments (typically 4.8 to 5.0 out of 5) · Recognition of excellent care from specific surgical or specialist teams.
Cancer Treatment Locations | Premier Health
Patients praise: Compassionate, professional, and knowledgeable nursing and medical staff · Supportive, family-oriented environment for patients and their families.
Urology Team
Patients praise: Some reviewers describe providers as professional, knowledgeable, and skilled · Some reviewers report easy/efficient visits and good communication.
Comparing your options?
Browse other clinics in Kettering, or filter by state and specialty to compare patient ratings.