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Northway Family Healthcare

Urgent Care • Ketchikan, AK

★★★★★4.7/515 reviews across 1 platform

Ratings by platform

  • Birdeye (Northway Family Healthcare Clinic): 4.7/5 (15 reviews)

What patients say

Patients praise

  • Professional, welcoming, and compassionate staff
  • Effective and high-quality medical care across various specialties
  • Personalized attention at independent, physician-owned clinics
  • Efficiency and ease of appointment scheduling in smaller clinics
  • Strong patient satisfaction with specific providers

Common complaints

  • Occasional reports of strange staff behavior or interpersonal friction at the Ketchikan Indian Community Tribal Health Clinic

In patients' words

"I called and got a same-day appointment. Try doing that at a hospital system. The staff here treats you like a person, not a chart number."

— Patient at SEAK Health

"Completely Professional and Welcoming as soon as you hit the front door! JoBeth's smile at the reception table made my day at the intro!"

— Patient at Northway Family Healthcare Clinic

"All of the clinicians we interacted with were caring and highly competent."

— Patient testimonial for PeaceHealth Ketchikan Medical Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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