Henry County Health Center—Keokuk Clinic
Cardiology • Keokuk, IA
Ratings by platform
- rater8: 5.0 out of 5 stars (Brandy Parker, ARNP) (33 ratings)
- rater8: 4.9 out of 5 stars (Kathy Rashid, PA-C) (20 ratings)
- Birdeye/Google: 2.5 out of 5 stars (Henry County Health Center overall) (48 reviews)
- Healthgrades: 67% of patients give a rating of 9 or 10 (CMS/HCAHPS data)
What patients say
Patients praise
- Many patients find individual providers (such as nurse practitioners and PAs) knowledgeable, thorough, and good listeners
- Staff are often described as friendly, compassionate, and attentive
- Walk-in services are praised for being efficient and convenient for minor illnesses and injuries
- Positive experiences reported for routine services like diagnostic imaging and follow-up appointments
Common complaints
- Reports of perceived rudeness by some medical staff
- Concerns regarding the limited availability of certain diagnostic equipment or services at some locations
- Some patients expressed frustration with being refused treatment or feeling that their specific health history was not accommodated
- Occasional historical reports of poor clinical outcomes in emergency or inpatient settings
In patients' words
"She's the best."
— Patient review for Brandy Parker, ARNP via rater8"She was absolutely wonderful with both my children who tested positive for Covid. Her bedside manner is incredible! Highly recommend!"
— Patient review for Kathy Rashid, PA-C via rater8"I was refused treatment at henry county health care by Dr. Barrett because I had a lapband removed and was dismissed by my bariatric surgeon."
— Patient review on BirdeyeMore clinics in Keokuk
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