Crystal Clinic Orthopaedic Center
Sports Medicine • Kent, OH
Ratings by platform
- Healthgrades - Dr. Ronald Mineo: 4.5/5 (88 reviews)
- Healthgrades - Dr. William Pakan: 4.6/5 (118 reviews)
What patients say
Patients praise
- physicians are generally described as caring, direct, and thorough
- patients appreciate clear explanations and effective treatments for surgical issues
- urgent care facilities are often praised for efficient service and friendly, helpful staff
- strong patient trust in established orthopedic specialists
Common complaints
- occasional reports of long wait times during peak periods
- some patients report inconsistent staff communication
- isolated negative experiences regarding bedside manner or perceived lack of thoroughness at urgent care centers
In patients' words
"I trust Dr. Pakan. He is very personable and I always feel that he cares about me as a person as well as his patient."
— Healthgrades - Patient Review of Dr. William Pakan"Dr Mineo understood my situation & gave me some alternative options to help give me a couple of month. He is very caring & explains things so you understand."
— Healthgrades - Patient Review of Dr. Ronald Mineo"Customer feedback indicates that University Hospitals Urgent Care Kent is regarded for its attentive staff, swift service, and pleasant environment."
— Wheree - Review Summary for UH Urgent Care KentMore clinics in Kent
Summa Health Stow-Kent Medical Center
Patients praise: professional and knowledgeable medical staff · positive patient outcomes and recovery experiences.
Tonya Thomas, MD
Patients praise: Kindness and professional demeanor · Clear communication and thoroughness.
Bryan Pace, DO
Patients praise: Knowledgeable and thorough in medical assessments · Professional and courteous office staff.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Sports Medicine clinics, or filter by state and specialty to compare patient ratings.