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Orthopedic Surgeons & Urgent Care in Kent, Ohio

Sports MedicineKent, OH

★★★★★4.6/5206 reviews across 2 platforms

Ratings by platform

  • Healthgrades - Dr. Ronald Mineo: 4.5/5 stars (88 reviews) (88 ratings)
  • Healthgrades - Dr. William Pakan: 4.6/5 stars (118 reviews) (118 ratings)

What patients say

Patients praise

  • physicians are generally described as caring, direct, and thorough
  • patients appreciate clear explanations and effective treatments for surgical issues
  • urgent care facilities are often praised for efficient service and friendly, helpful staff
  • strong patient trust in established orthopedic specialists

Common complaints

  • occasional reports of long wait times during peak periods
  • some patients report inconsistent staff communication
  • isolated negative experiences regarding bedside manner or perceived lack of thoroughness at urgent care centers

In patients' words

"I trust Dr. Pakan. He is very personable and I always feel that he cares about me as a person as well as his patient."

Healthgrades - Patient Review of Dr. William Pakan

"Dr Mineo understood my situation & gave me some alternative options to help give me a couple of month. He is very caring & explains things so you understand."

Healthgrades - Patient Review of Dr. Ronald Mineo

"Customer feedback indicates that University Hospitals Urgent Care Kent is regarded for its attentive staff, swift service, and pleasant environment."

Wheree - Review Summary for UH Urgent Care Kent

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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