Kent Station Clinic | VMC Primary Care - Valley Medical Center
Primary Care • Kent, WA
Ratings by platform
- Birdeye/Google: 3.8/5 (31)
- BestProsInTown: Not explicitly provided (overall positive tone) (43)
What patients say
Patients praise
- Knowledgeable and caring individual doctors (e.g., Dr. Kopicki)
- Friendly and welcoming staff (in some experiences)
- Clean and organized office environment
- Positive experiences with long-term, established care providers
Common complaints
- Difficulty scheduling appointments with long wait times (up to 6-9 months)
- Strict policies regarding medication refills without in-person visits
- Concerns about staff conduct at the reception desk
- Frustration regarding provider punctuality and enforcement of appointment policies
In patients' words
"I have a very good experience. Dr. Kathleen listened carefully and treated me with respect and care. The staff was friendly, and the office was clean and organized."
— Birdeye Review"While this clinic’s staff is very friendly, the policies in place make zero sense and are completely unethical. They are booked out 6-9 months for appointments and will not refill medications without being seen."
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