Neuroscience Institute – Renton, WA - Valley Medical Center
Neurology • Kent, WA
Ratings by platform
- U.S. News & World Report: Individual neurologist ratings range significantly from 3/5 to 5/5 across multiple providers (Numerous reviews for individual doctors (e.g., 50+ ratings for some))
- UniLocal: Mixed feedback in small sample sizes (3 reviews found on specific local business directory)
What patients say
Patients praise
- Professional and kind care from individual providers
- Comprehensive approach to treatment (e.g., non-pharmaceutical options)
- High ratings for individual neurologists at the facility
Common complaints
- Difficulty with scheduling appointments
- Long wait times on phone systems
- Staff perceived as unprofessional or rude in some instances
- Frustration with clinic policies regarding medication refills and wait times
In patients' words
"This is top notch. Even the front desk help are amazing. Friendly helpful sweet ladies! I feel much better than I know Dr. Cheng is going to help my neurological issues!"
— UniLocal user review"he spent an hour with me going over my long history... he didn’t throw more pharmaceuticals at me — he truly wanted me to get better in a natural way... if you have headaches, please do yourself a favor and go see him."
— UniLocal user review regarding Dr. Piker"I always have a very bad experience with scheduling and customer service... The scheduling staff at this location are consistently rude and unprofessional."
— LocalityBiz user review for Valley Medical Center Kent locationMore clinics in Kent
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