Neurology Clinic at Harborview, Seattle - UW Medicine
Neurology • Kent, WA
Ratings by platform
- UW Medicine Stroke Clinic at Harborview (Birdeye): 4.4 out of 5 (27 reviews)
- Dr. Eric Edward Kraus (Birdeye): 2.8 out of 5 (9 reviews)
- Harborview Medical Center (US News Patient Experience Score): 3 out of 5 (N/A)
What patients say
Patients praise
- High praise for specific neurologists' clinical expertise and thoroughness
- Many patients report feeling listened to, respected, and treated with compassion by providers
- Appreciation for clear explanations of complex neurological conditions
- General satisfaction with the knowledge and professionalism of the medical teams
Common complaints
- Reports of poor communication and feeling dismissed or unheard by some providers
- Difficulties with scheduling appointments and long wait times
- Concerns about bedside manner and perceived lack of empathy in specific instances
- Isolated reports of dissatisfaction with clinical outcomes or diagnostic processes
In patients' words
"Dr. Chen & her team are absolutely wonderful! ... Dr. Chen is an exceptionally bright and compassionate healthcare provider."
— UW Medicine patient review for Dr. Denise Chen"Dr. Isenberg took the time they needed to understand my history as well as my preferences during this initial visit. In one visit, they had done more to help me thrive with my diagnosis than any previous neurologist."
— Healthgrades review for Dr. Nancy Isenberg"The nurses get 5 stars and a certain doctor gets 1 star after telling me Im too hypersensitive... He didnt listen and took all of them off."
— Patient review regarding UW Medicine Primary Care in Kent"Focus should be patient outcomes and this lack of communication does NOT live up to the standard of care that we expect of UW medicine."
— Yelp review for Neurology Clinic at HarborviewMore clinics in Kent
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