Kent Station Clinic | VMC Primary Care
Internal Medicine • Kent, WA
Ratings by platform
- Birdeye: 3.8 out of 5 stars (31 reviews (Birdeye/Google aggregated))
- BestProsInTown: Not explicitly stated (43 reviews)
What patients say
Patients praise
- Some patients report positive, attentive, and caring experiences with specific physicians
- Appreciation for friendly staff members, despite negative experiences with others
- Convenience of the location and availability of free parking
- Some patients have had long-term, consistently positive care at the facility
Common complaints
- Difficulties in scheduling appointments, including long wait times and being booked out months in advance
- Dissatisfaction with front office staff, citing lack of professionalism, rudeness, and unhelpfulness
- Concerns regarding communication issues, such as difficulties reaching the clinic by phone and issues with medical policies
- Reports of being referred to urgent care rather than seeing a primary care provider
In patients' words
"While this clinic’s staff is very friendly, the policies... are completely unethical. They are booked out 6-9 months for appointments and will not refill medications without being seen."
— Birdeye Review"My PCP at this clinic is Dr. Cindy Sheih, and shes probably the best Ive ever had! Very attentive and never casts any doubt on your concerns or requests..."
— Beauty Washington (Google Review)"Let me start by saying we Love our doctor at Kent Primary, as well as our nurse practitioner, however the front office staff is HORRIBLE!"
— Unilocal ReviewMore clinics in Kent
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