MaineHealth Orthopedics and Sports Medicine Biddeford/Sanford
Sports Medicine • Kennebunkport, ME
What patients say
Patients praise
- High patient satisfaction with specific orthopedic surgeons (e.g., Dr. Goudreau, Dr. Johnson)
- Professional, caring, and attentive surgical care teams reported by some patients
- Successful clinical outcomes for orthopedic surgeries, including joint replacements and specialized procedures
Common complaints
- Long wait times for emergency and non-emergency appointments
- Frustrations with administrative policies and hospital unit comfort levels (e.g., noise, privacy)
- Mixed experiences with nursing and support staff communication and responsiveness
In patients' words
"Dr. Johnson is a truly exceptional surgeon. He successfully performed two shoulder surgeries for me, both with outstanding results... I’ve had zero issues since."
— Vitals/WebMD patient review for Dr. David Johnson"My son had Orthopedic surgery... The staff were super. They allowed three of us to stay with him before and after surgery. The staff were all very caring and attentive... 5 star service for sure."
— LocalityBiz review for Southern Maine Health Care, Biddeford"My biggest complaint was the short stay bay system. The bays are separated from each other mostly by drawn curtains, making it very, very, very difficult to get any rest... I ended up being more angry than rested after my surgery."
— LocalityBiz review for Southern Maine Health Care, Biddeford surgery unitMore clinics in Kennebunkport
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