Kennebec Behavioral Health: Mental Health & Substance Use ...
Mental Health Counseling • Kennebunkport, ME
Ratings by platform
- Rehab.com: 4.0/5 (55 reviews)
- Birdeye: 3.7/5 (3 reviews)
- Indeed.com (Employer Rating): 3.8/5 (9 reviews (Employer Rating))
What patients say
Patients praise
- High self-reported client satisfaction rates in organizational surveys
- Many clients express willingness to recommend services to others
- Positive individual experiences with specific providers noted in patient reviews
Common complaints
- Concerns regarding the use of nurse practitioners rather than psychiatrists
- Reports of poor communication and professionalism at the front desk
- Allegations of lack of accountability for treatment errors
- Mixed employee reviews regarding management and work environment
In patients' words
"Wish I could give this place zero stars. My experience with Kennebec Behavioral Health has been extremely disappointing. ... It felt like a mental health care equivalent of Walmart, where patients are treated like numbers rather than individuals in need of compassionate care."
— Rehab.com user reviews"97.66% of clients agree or strongly agree that they ‘would recommend KBH services to other people that need help’."
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