MaineHealth Kennebunk Health Center

Patients praise

• Accreditation by the National Committee for Quality Assurance (NCQA) for patient-centered care
• Strong average MIPS quality score (92.9 out of 100) across providers at the practice
• Some patients value provider knowledge and communication

Common complaints

• Long wait times for appointments and walk-in services
• Perceived lack of professionalism or courtesy from reception/front desk staff
• Dissatisfaction with communication or explanation of services
• Concerns regarding billing costs for services rendered