Kirkpatrick Family Care: Home
Primary Care • Kelso, WA
Ratings by platform
- Yelp: 3.48 out of 5 (Healthgrades) (19 reviews (Yelp))
- Yahoo Local: 2.5 stars (Yahoo Local) (3 reviews (Yahoo Local))
What patients say
Patients praise
- Knowledgeable practitioners
- Staff described as kind by some patients
- Comprehensive in-house services (lab, X-ray, podiatry)
- Practitioners who are reported to spend time with patients and listen to concerns
Common complaints
- Difficulty reaching the office via telephone
- Long wait times for appointments
- Issues with billing department customer service
- Reported inability to refill certain medications (specifically opioids)
- Negative staff interactions and perceived rudeness
- Concerns regarding patient care quality
In patients' words
"The finest care and the finest staff RAK is busy and waiting is common Would you rather go to a doctor that isn't busy?"
— Healthgrades patient review"Clinic does not answer or respond to phone calls. Incapable of scheduling tests for me. Falsified my health record. Eccentric staff ... very weird/strange health clinic indeed."
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