Dartmouth Health's Cheshire Medical Center opens new family ...
Family Medicine • Keene, NH
Ratings by platform
- MedicalRecords.com: 2.6 out of 5 stars (87 reviews)
- NH Health Cost (based on state metrics): 6 out of 10 for overall patient experience (N/A)
- WebMD: N/A (1 review)
What patients say
Patients praise
- New family medicine practice (Family & Community Care) offers expanded primary care and behavioral health services
- Comprehensive and integrated care model at the new West Campus location
- Dedicated educational site for family medicine residents
- Some reports of kind, professional, and team-oriented staff in emergency services
Common complaints
- Concerns regarding facility cleanliness and signage
- Difficulties with parking and navigating the interior
- Reports of poor communication and responsiveness from staff
- Perceived dismissiveness of medical concerns or pain in emergency situations
- Below-average ratings for patient experience, including quietness at night, room cleanliness, and help received
In patients' words
"Recent Emergency services experiences were really good. Superb receptionists, lab techs, radiology, transport, techs, RNs,Paramedics and APRNs. Floor staff and hospitalists great too. Everyone was kind, smart, on the ball, gracious, worked as a team and patient focused. But the place is FILTHY and impossible to find parking, or the way around the interior. The signage is either awful, absent, too ..."
— WebMD"The ER blatantly ignored a confirmed case of pyelonephritis the first visit and dismissed my pain and dehydration and I had to return a day and a half later."
— MedicalRecords.comMore clinics in Keene
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