East Hawaii Health Clinic 1190 – Primary Care
General Practice • Kawaihae, HI
Ratings by platform
- Birdeye: 2.0 out of 5 stars (3 reviews listed on Birdeye)
What patients say
Patients praise
- Professional, smart, and caring medical staff
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Negative experiences with specific providers including perceived rudeness
- Limited appointment availability and long wait times for new patients
- Hostile or unprofessional customer service encounters
In patients' words
"It is impossible to reach them. They don't return phone calls they don't return website messages. I had to literally drive down to the office to get a response about my prescriptions."
— Loc8NearMe/User Review"The office staff and check in nurse was gr8, the trouble i had was with Dr.Sugihara... he was very RUDE... Also keep in mind you might get a 30 min appointment but that starts when you check in... u have less then 15 min with the dr."
— Birdeye/User Review"East Hawaii family health center provides the kindest , smartest , doctors and task who care about people."
— Loc8NearMe/User ReviewMore clinics in Kawaihae
Queen's North Hawaii Primary Care Clinic
Patients praise: Some providers are described positively by patients (e.g., Thomas Au praised for caring) · Reported patient experience score is relatively favorable (4/5).
Social Work: Community & Professional Resources
Patients praise: Supportive and patient behavior · Clear communication and listening skills.
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