SSM Health Express Clinic
Urgent Care Clinics • Kaskaskia, IL
Ratings by platform
- Solv Health: 3.0 out of 5 stars (Not specified total count)
What patients say
Patients praise
- friendly and professional nurses and receptionists
- quick and efficient care for many patients
- thorough examinations and knowledgeable providers
- clean and organized environment
Common complaints
- long wait times despite having an appointment
- concerns regarding staff efficiency and management
- inconsistent communication about diagnoses and medication plans
- reports of rude or dismissive staff behavior
- billing and upfront payment issues for uninsured patients
In patients' words
"Terrible management by provider, no “express” is this express clinic! We had an appointment for 9am for a simple sports physical. We waited in the waiting room for over an hour past appointment time."
— LocalityBiz user review"Camille was my provider. She was extremely kind, knowledgeable, and efficient. She listened to my concerns and provided excellent care with an upbeat and positive attitude."
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