Kauai - Provider Directory: UHA Health Insurance
Emergency Medicine • Kapaa, HI
Ratings by platform
- Yelp: 2.8 out of 5 stars (27 reviews)
What patients say
Patients praise
- Extensive provider network across Hawaii
- Focus on wellness and prevention programs
- Direct support for the physician-patient relationship
Common complaints
- Reports of non-responsive customer service and difficulty obtaining documentation
- Concerns regarding claim denials and billing transparency
- Public legal disputes involving the insurer over payment for services
- Confusion regarding provider network status and continuity of care
- Long wait times for specialist appointments
In patients' words
"Non responsive company... Ongoing issues with customer service, reimbursement, non coverage of claims, non transparent plans."
— Chamber of Commerce review"the insurance provider and the healthcare system are telling patients two different things about who is “in-network.”"
— Time News report regarding UHA network statusMore clinics in Kapaa
The Clinic at Kapaa | Kaiser Permanente
Patients praise: Staff are described as caring and attentive · Providers are reported to be good listeners who explain treatments clearly.
Physician Directory - Please Contact Your Physician Directly
Patients praise: Compassionate, patient, and good listening skills reported by some providers · Thorough and detailed explanations of care plans.
The Clinic at Kapaa - HHSC Kauai Region
Patients praise: Attentive and compassionate care · Staff listen to patients and treat them like people.
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