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Physical Therapy | The University of Kansas Health System

Physical TherapyKansas City, MO

★★★★★5.0/511 reviews across 1 platforms

Ratings by platform

  • Birdeye (The University of Kansas Health System Corbin Park location): 5.0 out of 5 stars (based on 11 reviews) (11 reviews)
  • Facebook (KU Physical Therapy, Rehabilitation Science, & Athletic Training page): 96% recommend (14 reviews)

What patients say

Patients praise

  • Many individual patient reports describe therapists as knowledgeable, professional, and helpful in achieving recovery goals
  • Positive feedback for front-desk and reception staff responsiveness and kindness
  • Specific recognition for expertise in specialized therapies such as lymphedema treatment

Common complaints

  • Significant class action lawsuit regarding an employee physical therapist's unlawful access to private patient records, including sensitive medical photos and personal information
  • Concerns over patient privacy, confidentiality, and institutional oversight following a major data breach involving over 400 patients
  • Reports of profound emotional and psychological distress among affected individuals, including loss of trust in medical confidentiality

In patients' words

"From reception to therapist everyone was very pleasant courteous & helpful! My therapist Victoria D was so sweet pleasant patient knowledgeable helpful who really calmed my nerves..."

Birdeye review for The University of Kansas Health System Corbin Park

"The privacy invasions have caused “profound emotional and psychological trauma” to plaintiffs, including persistent anxiety when seeking medical treatment and a loss of trust in confidentiality."

Class action complaint report (Lawrence Journal-World)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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