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Kansas City Ob Gyn - HCA Midwest Physicians

OB-GYNKansas City, MO

★★★☆☆3.4/550 reviews across 2 platforms

Ratings by platform

  • Healthgrades (Dr. Kimberly Swan): 3.6 out of 5 (43 reviews)
  • RateMDs (Dr. Phaedra Lombard): 2.1 out of 5 (7 reviews)

What patients say

Patients praise

  • Highly compassionate, professional, and knowledgeable physicians
  • Strong support during difficult pregnancy experiences
  • Clear and patient communication from specific doctors

Common complaints

  • Administrative and support staff rudeness and lack of professionalism
  • Long wait times and poor scheduling management
  • Patients feeling dismissed or unheard by certain physicians
  • Lack of compassion in sensitive medical situations

In patients' words

"My doctor is exceptional: compassionate, professional, and genuinely invested in patients. Unfortunately, the administrative and bloodwork staff do not reflect the same standard. The rudeness, condescension, and lack of professionalism from certain employees has been ongoing for years."

LocalityBiz review regarding Kansas City ObGyn

"I knew my body, knew what was happening, and Dr Swan was unprofessional and left me crying on her exam table. The situation was so frustrating and it's taken me this long to be able to write this review."

Healthgrades review of Dr. Kimberly Swan

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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