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Kansas City Internal Medicine & Primary Care Internists

Internal MedicineKansas City, MO

★★★☆☆2.6/513 reviews across 1 platforms

Ratings by platform

  • Wheree (Internal Medicine Associates of Kansas City): Generally positive feedback regarding clinical care but mixed on staff interactions (Not explicitly stated, but noted as having consistent customer feedback (Internal Medicine Associates of Kansas City))
  • Birdeye (Shawnee Mission Primary Care): 2.6/5 (13 reviews)

What patients say

Patients praise

  • Attentive and professional medical staff members
  • Providers described as thorough in their explanations
  • Compassionate and caring approach from certain clinicians
  • Clean and efficient facility environment

Common complaints

  • Rudeness or unhelpfulness of administrative/office staff
  • Concerns regarding billing and cost transparency
  • Perception of providers being condescending or dismissive during appointments
  • Long wait times during busy periods

In patients' words

"Dr. Palmer and the medical staff are awesome but the backend of the office are very unpleasant."

Birdeye review of Shawnee Mission Primary Care

"Many reviewers praise the attentive and professional staff, highlighting their friendliness and genuine care. The providers... are frequently commended for their thorough explanations and compassionate approach."

Wheree review summary of Internal Medicine Associates of Kansas City

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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