Eye Care | University Health
Eye Care (Ophthalmology/Optometry) • Kansas City, MO
Ratings by platform
- BirdEye: 1 out of 5 stars (4 reviews)
- US News & World Report: 4.3 out of 5 stars (for individual physicians) (54 reviews)
What patients say
Patients praise
- Professional and accommodating medical care from some providers
- High patient experience ratings for individual ophthalmologists despite clinic-wide criticisms
Common complaints
- Long wait times for appointments and in the waiting room
- Perceived lack of customer service and responsiveness
- Concerns regarding administrative errors such as scheduling mistakes
- Some reports of outdated equipment in the optical shop
In patients' words
"Did not see the doctors until 4:45 pm. This was our 3rd appointment each time the waiting time is 2 or more hours. U better bring your lunch because u will be just sitting and waiting."
— A Better Place Review"Very professional and very accommodating. University (Truman) gets a bad rep, but I have worked with three clinics there and the care and advice have been ..."
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