Orthopedic Rehabilitation - Riverside Healthcare
Physical Medicine & Rehabilitation • Kankakee, IL
Ratings by platform
- Nursa: 2.80/5 (268 reviews)
- Vivian Health: 3.1/5 (29 reviews)
- U.S. News & World Report: 3/5 stars (N/A (patient experience survey composite))
What patients say
Patients praise
- Convenience of receiving care close to home
- Some positive experiences with specific outpatient surgery procedures
Common complaints
- Perceived lack of attentiveness and poor communication by staff
- Concerns regarding follow-through and discharge coordination
- Specific allegations of neglect or dismissiveness regarding patient symptoms and post-surgical care
- Issues with facility cleanliness and items going missing
In patients' words
"Seems like a lot of the staff don’t seem to listen to the patients wants/needs. Back surgery was May 7, still in rehab almost a month later... The surgeon that performed the surgery has not been here one time to check on him."
— FindRehabCenters.org"My wife went in with complaints of vomiting blood after a surgery. The wouldn't do anything except bloodwork and sent her home... These people are incompetent and thieves!"
— VyMaps.comMore clinics in Kankakee
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