Fukuji & Lum Physical Therapy
Physical Therapy • Kaneohe, HI
Ratings by platform
- Yelp (Kaneohe location): 3.0/5 stars (19 reviews)
- Birdeye (Aggregate/Multiple locations): 4.1/5 stars (14 reviews)
What patients say
Patients praise
- Knowledgeable and professional physical therapists
- Effective treatment leading to improved mobility and recovery
- Friendly and caring staff members
- Pleasant facility atmosphere and scenery
Common complaints
- Difficulties with scheduling and appointment communication
- Perceived poor customer service or rudeness from front desk staff
- Concerns regarding business practices over patient care
- Inconsistency in quality of care
In patients' words
"Fukuji and Lum has been an amazing ray of sunshine... The customer service and attention to detail on my recovery is off the charts amazing."
— Unilocal (Kaneohe)"A referral was made to them 6/5. I contacted them 3 TIMES to have an appt made bc I needed to see them asap. They said they'll get back to me tomorrow. They contacted me 6/27... does it really take that long?"
— Yelp (Kaneohe)"They have a couple good therapists, but their business practices are beyond horrible. Money first, patients a distant second at best."
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