Children's Mercy in Junction City, KS
Pediatrics • Junction City, KS
Ratings by platform
- Children's Mercy Hospital Kansas (Birdeye/Google aggregated): 3.6 out of 5 stars (based on 300 reviews) (300 reviews)
- Healthgrades (for a specific pediatrician in Junction City): 5 out of 5 stars (3 reviews)
What patients say
Patients praise
- High patient satisfaction for specific pediatricians in the Junction City area
- Appreciation for specialized care close to home (outreach clinics)
- Praise for clinical staff in some departments at Children's Mercy Kansas locations
Common complaints
- Reports of long wait times for appointments and care
- Complaints regarding front desk staff and customer service professionalism
- Frustration with communication between different hospital departments or locations
- Negative experiences involving clinic policies and scheduling rigidity
In patients' words
"Great service just long wait time after hours."
— Google review (for Children's Mercy Kansas)"If I could give less than one star I would... they said they couldn't see my son because 'of how late she was' and sent her away."
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