Save My Spot | Urgent Care - Freeman Health System
Urgent Care • Joplin, MO
Ratings by platform
- Healthgrades: 1.0/5.0 (1 review)
- MapQuest/Apple Maps (aggregate): 2.9/5.0 (10 reviews)
What patients say
Patients praise
- Support staff at the front desk are frequently noted as polite and helpful
- Some patients report prompt and efficient care for specific minor injuries
- Save My Spot online check-in service is promoted as a convenient tool to avoid waiting rooms
Common complaints
- Concerns regarding diagnostic accuracy and competence of medical staff
- Complaints about wait times and perceived lack of urgency in care
- Reports of high costs, billing confusion, and perceived lack of price transparency
- Negative experiences with staff demeanor, including reports of rude or condescending behavior
- Lack of insurance transparency and acceptance issues
In patients' words
"Front desk and nursing staff are always helpful and friendly. Doctors and nurse practitioners at this facility are always rude, cold, rushed, and don’t take patients seriously."
— LocalityBiz review"I was seen today at Freeman Urgent care for an injury to my leg that I'd kept putting off. Dr. Eichelberger and the entire staff were outstanding! Very prompt, caring and extremely efficient."
— MapQuest review"Dr Ivy Billones did not diagnose my husbands problem correctly and didn’t seem to know much at all considering she is a dr. They charged us a lot of money for a rushed and quick service."
— Healthgrades reviewMore clinics in Joplin
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