Psychiatry | Ozark Center - Freeman Health System
Psychiatry • Joplin, MO
Ratings by platform
- Rehab.com: 4/5 (4 reviews)
- Yelp: 2.3/5 (72 reviews (for broader Freeman Health System))
What patients say
Patients praise
- Some individual providers or specific instances of care receive positive feedback, including high recommendation scores for certain doctors like Dr. Jeffrey Bradley
- Recognition of dedicated staff effort in complex, long-term inpatient cases
Common complaints
- Difficulties with administrative processes, including long wait times for appointments and unresponsiveness (not answering phones)
- Reports of staff unprofessionalism, rudeness, or lack of empathy
- Dissatisfaction with billing practices and communication regarding insurance coverage
- Concerns regarding the effectiveness of treatment, medication management, and patient care coordination
- Reports of canceled appointments and high staff turnover impacting care continuity
In patients' words
"RUN FAR AWAY! Ozark Center is truly an awful place to go, but unfortunately for many it is their only option."
— FindRehabCenters.org"...takes months before you get the first appointment. No matter what you do, they still keep that "average street junkie" stereotype towards you. They won’t listen to your thoughts, instead, they’ll bounce you around from doctor to doctor."
— Rehab.com"I’ve never had a patient with depression who was so impaired... and now she’s engaged, she’s able to laugh, have good humor, build rapport with people and communicate effectively."
— Joplin Business Outlook (Dr. Jeffrey Bradley quoting on a successful case)More clinics in Joplin
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