Mercy Clinic Pediatrics
Pediatrics • Joplin, MO
Ratings by platform
- Mercy internal patient survey: 4.8/5 (82 reviews)
What patients say
Patients praise
- Some patients express satisfaction with individual pediatricians
- Providers receive positive ratings on official internal surveys
Common complaints
- Difficulty reaching office by phone
- Poor communication and responsiveness from staff
- Rudeness of front desk and support staff
- Inconsistency with appointment scheduling
In patients' words
"They cannot keep drs and you cannot get ahold of anyone in the office. Ive called probably 45 times in one day and not one time did I get anyone on the phone."
— LocalityBiz user review"The front desk is very rude and needs to get on the same page with appointments more then once was I told different times for the same appointment."
— LocalityBiz user reviewMore clinics in Joplin
Hometown Pediatrics
Patients praise: Attentive staff · Experienced, knowledgeable providers.
Mercy Clinic Cardiac, Thoracic and Vascular Surgery
Patients praise: favorable patient satisfaction ratings for individual providers (e.g., 4.9/5 for Dr. Warren Albrecht) · positive surgical outcome data in public reporting (e.g., 95.1% CABG composite quality rating).
Freeman Dermatology and Skin Cancer Center
Patients praise: thorough, knowledgeable, and skillful medical care · courteous and attentive bedside manner in some instances.
Joplin Urgent Care
Patients praise: Professional and caring staff · Efficient service and minimal wait times.
Mercy-GoHealth Urgent Care
Patients praise: Professional and efficient care · Helpful for urgent, non-emergency needs.
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