Mercy Clinic Pediatrics - 50th Street
Pediatrics • Joplin, MO
Ratings by platform
- Mercy internal patient survey: 4.8/5 (average provider rating) (82 patients)
What patients say
Patients praise
- Some patients express satisfaction with individual pediatricians
- Providers receive positive ratings on official internal surveys
Common complaints
- Difficulty reaching office by phone
- Poor communication and responsiveness from staff
- Rudeness of front desk and support staff
- Inconsistency with appointment scheduling
In patients' words
"They cannot keep drs and you cannot get ahold of anyone in the office. Ive called probably 45 times in one day and not one time did I get anyone on the phone."
— LocalityBiz user review"The front desk is very rude and needs to get on the same page with appointments more then once was I told different times for the same appointment."
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