Mercy Cancer Center, Joplin, MO
Oncology • Joplin, MO
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 3 out of 5 stars (431 patient surveys)
- Yelp: 2.3 out of 5 stars (44 reviews)
- U.S. News & World Report: 3 out of 5 stars (Patient Experience Score) (N/A)
What patients say
Patients praise
- Doctor communication is a noted strength
- Compassionate and knowledgeable staff reported in some oncology contexts
- High patient recommendation rate (71%-89%)
- Some patients describe experiences as a blessing
Common complaints
- Nurse communication reported as an area for improvement
- Hospital cleanliness ratings slightly below national average
- Patient satisfaction with help when needed below national average
In patients' words
"Breast cancer survivors undergo treatment at Mercy Hospital, describe experiences as 'blessing'"
— The Joplin Globe"Excellent oncologist... He always takes the time to calm my fears, answer all my questions, and provide outstanding care. The staff that works with him are compassionate and knowledgable."
— Vitals (User review regarding a hematologist/oncologist at Mercy)More clinics in Joplin
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