Advanced Family Medicine and Wellness Center
Internal Medicine • Joplin, MO
Ratings by platform
- Google: 4.3-4.4 out of 5 stars (based on ~127-173 reviews) on Google (~127-173)
- WebMD/Healthgrades: 1.0 out of 5 stars for office-related metrics (cleanliness, staff, scheduling) (2)
What patients say
Patients praise
- patients appreciate the personalized, patient-centric approach
- praised for having a calmer, less chaotic environment compared to urgent care facilities
- reports of getting to know patients beyond their immediate symptoms
Common complaints
- reports of rude or unhelpful front desk and administrative staff
- complaints regarding billing and unexpected fees
- concerns about long wait times for appointments
- dissatisfaction with services provided relative to cost
In patients' words
"So much better than urgent care. You see a real doctor, not whoever is on shift. The atmosphere is calm instead of chaotic, and you're not waiting for hours."
— Practice website"Made payment in full. Trying to charge random unexplained extra fees months after. And much harassment."
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